This policy covers the Aesir Reforge SMS program for appointment and repair updates, and separately enrolled internal operational alerts.
Information used for messaging
We collect your mobile number, your SMS consent and opt-out records, messages you exchange with us, and message delivery information. We use this information to send the updates you requested, respond to you, manage your messaging choices, and troubleshoot delivery.
Sharing
We do not sell, rent, or share mobile information or SMS opt-in data and consent with third parties or affiliates for marketing or promotional purposes. Your SMS consent is not transferred to other businesses for their own use.
Messaging providers, including Twilio, and mobile carriers process the information needed to operate and deliver this program. We may provide consent records to our messaging providers when needed to verify compliance. These limited service-related disclosures do not authorize independent marketing to you.
Your choices and contact
SMS is optional. Message frequency varies with your appointment, repair, or separately requested operational alerts. Message and data rates may apply.
Reply STOP to unsubscribe. Reply HELP for opt-out guidance. For support, privacy questions, or another way to request cancellation, email hello@aesirreforge.com.
See our SMS Terms.